Customer Loyalty





Pam:Hey, Cece, Daddy's gonna have dinner with us tonight after he comes to your recital. Are you excited?
Cece:Yeah.
Pam:Let's call him.
Jim:Hey. I was just about to call you.
Pam:Hey, Hon, are you close?
Jim:I am still in Philly, actually.
Pam:What?
Jim:It's insane. This huge investor got cold feet, so I'm stuck here trying to keep him on board.
Pam:Hon, I wish you would have told me an hour ago, when you knew you weren't gonna make it.
Jim:Pam, I couldn't get out. I barely made it out just to make this phone call.
Cece:I want Daddy.
Jim:You're gonna do great. And you know what? Mommy's gonna record it. So well watch it together. Do you mind doing that, Pam?
Pam:Of course.
Jim:Okay. Are you sure you know how to do video on the phone?
Pam:Yes, Jim, I think I know how to point a rectangle at something.
Jim:Okay, okay, you know, just sometimes you're not the best with the phone.
Pam:I know how to operate my phone, okay? Listen, we're getting close. We will talk to you later. Say, Bye, Daddy.
Cece:Bye, Daddy.
Jim:Bye. [pause] Yep. See, youve still got to press End, Pam.
Cece:Press End.